Due to the recent changes in how Canada Border Services Agency (CBSA) agents are interpreting knife importation laws, effective immediately, we will no longer ship knives to Canada until there is a clear understanding about how CBSA is interpreting their customs laws.
On a trial basis, we are making most of our products (no Sharpmaker) available to international buyers with an exception to Canadians. The cost for shipping and handling is $68.95 USD for up to four (4) folding knives via USPS Priority Mail Express International. Even though this is one of the most expensive options, you will benefit from the enhanced reliability, faster delivery, and the ability to continue to track your package after it leaves the United States. Import duties, taxes, and other miscellaneous customs fees are not included in the product price or shipping and handling cost, and it will be collected upon delivery from the carrier or designee. These charges are the recipient's responsibility as we are only charging the transportation fee for the package. You may check with your country's customs office to determine what these additional costs will be. The customs form will be filled out accurately and we are not responsible if customs seize or confiscate the knife or knives. Also, we are not responsible if the package is lost or damaged in transit for international orders.
Once you place your order, it will be processed in the order it was received and it will usually ship within three (3) business days (Monday through Friday, excluding weekends and all U.S. holidays). We will not be sending you an email confirming your order but you will receive one from PayPal. After your order has been processed, PayPal will send you a second email with an update and your tracking information. This email is often found in your Spam or Junk Mail folder, so please make sure to check those folders. You will then be able to track your package at www.usps.com.
By conducting business with or purchasing products from Bento Box Shop, you unconditionally agree to and accept all of our Terms and Conditions located towards the bottom of our website, www.bentoboxshop.com. Our normal business hours are Monday-Friday from 9:00 a.m. to 5:00 p.m. (Pacific Standard Time), closed on Saturday, Sunday, and all U.S. holidays. If you have any questions, please contact us at firstname.lastname@example.org. Follow us on Instagram and like us on Facebook for future exclusive announcements.
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