Due to the recent changes in how Canada Border Services Agency (CBSA) agents are interpreting knife importation laws, effective immediately, we will no longer ship folding knives with a lock to Canada until there is a clear understanding about how CBSA is interpreting their customs laws. However, we will continue to ship folding knives without a lock and fixed blade knives to Canada.
On a trial basis, we are making all of our products available to international buyers with an exception to Canadians. The cost for shipping and handling is $47.95 USD to Canada (folding knives without a lock and fixed blade knives only) and $68.95 USD to all of the other countries for up to two (2) knives via United States Postal Service (USPS) Express Mail International/EMS. Import duties, taxes, and other miscellaneous customs fees are not included in the product price or shipping and handling cost, and it will be collected upon delivery from the carrier or designee. These charges are the recipient's responsibility as we are only charging the transportation fee for the package. You may check with your country's customs office to determine what these additional costs will be. The customs form will be filled out accurately and we are not responsible if customs seize or confiscate the knife or knives. Also, we are not responsible if the package is lost or damaged in transit for international orders.
Once you place your order, it will be processed in the order it was received and it will usually ship within three (3) business days (Monday through Friday, excluding weekends and all U.S. holidays). We will not be sending you an email confirming your order but you will receive one from PayPal. After your order has been processed, PayPal will send you a second email with an update and your tracking information. This email is often found in your Spam or Junk Mail folder, so please make sure to check those folders. You will then be able to track your package at www.usps.com.
By conducting business with or purchasing products from Bento Box Shop, you unconditionally agree to and accept all of our Terms and Conditions located towards the bottom of our website, www.bentoboxshop.com.
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